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Monday, June 6, 2011

#9 - What is the best way to recommend an improvement to our product or service?

We are Nova Analytical Systems. Our product is gas analyzers. We make oxygen analyzers, hydrogen analyzers, methane analysers, and... you get the point. We service many industries such as syngas, landfill gas, biogas, heat treat, steel, power, and others.

Many people have an aversion to filling out long forms and talking to answering machines. How do you recommend an improvement to our products or services - while talking to a real live human being?

Do you have a suggestion for a functionality improvement in our equipment?

Is there an analysis option that would be useful to you?

Is there an analytical application that is not currently being addressed by our equipment?

Or, do you just want to make a comment to us (good or bad)?

We would like to hear from you. No guarantees that we will quickly implement the idea, but you never know. We do custom work all of the time. It is also important for us to know what analysis features are important to our customers.

Give Mike or Dave at Nova a call, or send us an e-mail.
sales at nova-gas dot com
websales at nova-gas dot com

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