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Friday, July 5, 2013

#131 - Recent Wired Article - Email Is Crushing Twitter, Facebook for Selling Stuff Online

I don’t spend too much time reading Wired, but this article on internet marketing caught my attention:

“In 2013, no company can expect to be taken seriously if it’s not on Facebook or Twitter. An endless stream (no pun intended) of advice from marketing consultants warns businesses that they need to “get” social or risk becoming like companies a century ago that didn’t think they needed telephones.

Despite the hype that inevitably clings to the newfangled, however, it’s relatively antique tech that appears to be far more important for selling stuff online. A new report from marketing data outfit Custora found that over the past four years, online retailers have quadrupled the rate of customers acquired through email to nearly 7 percent.




Facebook over that same period barely registers as a way to make a sale, and the tiny percentage of people who do connect and buy over Facebook has stayed flat. Twitter, meanwhile, doesn’t register at all. By far the most popular way to get customers was “organic search,” according to the report, followed by “cost per click” ads (in both cases, read: Google).”




Here is the full Wired article.

Here is the Custora report.

Looks like having a content-rich website with some clear paths into the sales department is still critically important to any business.

Images: Custora

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